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NOTE: Electronic mail is not secure, and confidential or personal information should not be communicated in this manner. If you are sending account numbers or other private information, we recommend using the secure messaging available as a feature of your Online Banking.

Department Direct

Office Location and Mailing Address:
2001 Ashby Ave, Berkeley CA 94703

(510) 845-6428
FIRST 24 Voice Banking

(510) 845-6428 opt 2
Mon - Fri 9:30am - 6:00pm 

- OR -

510-845-6428 opt 3
After hours, weekends and holidays

Department Direct E-Mail
Member Services (510) 647-2132 [email protected]
Loan (510) 647-2126 [email protected]
Accounting (510) 845-6428 ext 1707 [email protected]
Collections (510) 647-2129 [email protected]
IT (510) 647-2122 [email protected]
Marketing (510) 295-1657 [email protected]
Management n/a [email protected]
Board of Directors n/a [email protected]
Supervisory Committee
P.O. Box 3445, Berkeley, CA 94704
n/a [email protected]
Card Services
Visa Credit Cards 
Lost or Stolen
(888) 241-2510 within USA 
(909) 941-1398 call collect outside USA 
(888) 241-2440 Credit Card Restricted
ATM/Debit Cards 
Lost or Stolen
(888) 241-2510 within USA 
(909) 941-1398 call collect outside USA 
(888) 241-2440 ATM/Debit Restricted
Shared Branching www.co-opcreditunions.org/locator/

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