Your account is just a phone call away.

With First 24, our Automated Voice Response System, you can be the first in line, every time. 

Check balances, transfer funds, make a loan payment, and more. It’s easy to use, totally secure, and you’ll have 24-hour access to your accounts. All you need is your phone to get started! 

Fast, free, simple convenience for members. Perfect for those times when a computer or branch isn't nearby. 

Access account information 24/7 via phone: 

  • Make a loan payment
  • Check account balances
  • Transfer funds between accounts
  • Request a check to be mailed to your address 

Get Started

To get started, dial (510) 845-6428 option 2 during normal business hours — or option 3 after hours. If you are new to telephone banking, the system will prompt you for the last 4 of social security number for account verification purposes. Once verified you will be prompted to set a permanent pin. You will be required to enter both your member number and secure PIN code to access your account information.