Telephone Banking

Telephone Banking

It seems today’s phones can do just about anything.  With First 24, our Automated Voice Response System, you can be the first in line, every time.

Check balances, transfer funds, make a loan payment, and more. It’s easy to use, totally secure, and give you 24-hour access to your accounts. All you need is your phone to get started!

Summary
  • Fast, free, simple convenience for Cooperative Center members
  • Access to your credit union only a phone call away
  • Perfect for times when a computer or branch isn't nearby
  • Access account information 24/7 via any phone (including your cell phone):
    • Make a loan payment
    • Check account balances
    • Transfer funds between accounts
    • Request a check to be mailed to your address

Get Started

To get started, just dial (510) 845-6428 option 4 to speak to a representative. If you are already registered dial (800) FIRST24 (347-7824). The response system will prompt you through the options, and you will be required to enter your user id and secure PIN code.